ProductReview replies
A reply drafted when you ask. You send it, change it or skip it.
Ask for a reply to a new review and get a checked draft. Replies for law and health care businesses always wait for a person.
A real screen from the app. Brickhaven Roofing is a sample business.
What it does
A drafted reply to a new review, when you ask for one.
A second check on every draft. It catches promises you can't keep and private details before the draft reaches you.
Automatic replies are optional, and only for 4 and 5 star reviews with nothing flagged.
Law and health care businesses: replies always wait for a person, because a reply can confirm someone is your client or patient.
What it doesn't do
Reply to a 1, 2 or 3 star review without you.
Check your listing, then reply from your phone.
The free profile check comes first. Drafted replies come with the plan.